Who we are
Allied Health Prep (“we”, “us”, or “our”) provides exam preparation tools for allied health licensure candidates in Ghana through our mobile and web applications (the “Service”).
Contact: support@alliedhealthprep.app
Information we collect
Depending on how you use the Service, we may collect:
- Account details — such as name, email address, profile photo (if provided by your sign-in provider), profession, and track preferences.
- Learning data — practice attempts, mock results, bookmarks, notes activity, streaks, and progress needed to sync your study across devices.
- Device & app data — device identifiers for push notifications, app version, crash or diagnostic information, and basic usage events that help us keep the Service reliable.
- Purchase data — subscription status and entitlements processed by Apple, Google, and our billing partner (RevenueCat). We do not store full payment card numbers.
- Advertising data — if you use an ad-supported plan, advertising identifiers and related signals may be processed by our ads partners (such as Google AdMob) subject to your device settings and consent choices.
How we use information
- Create and secure your account
- Deliver practice content, sync progress, and personalise study plans
- Process subscriptions and manage access entitlements
- Send study reminders and service notifications you enable
- Improve reliability, detect abuse, and fix bugs
- Comply with legal obligations and app-store requirements
Legal bases
Where applicable privacy laws require a legal basis, we process personal data to perform our contract with you, with your consent (for example notifications or certain advertising), and for legitimate interests such as securing and improving the Service — balanced against your rights.
Sharing
We share information only as needed to operate the Service, including with:
- Authentication and cloud infrastructure providers (for example Supabase)
- Subscription and analytics partners (for example RevenueCat)
- Push notification services
- Advertising partners when ads are shown
- Authorities when required by law
We do not sell your personal information.
Retention
We keep account and learning data while your account is active and for a reasonable period afterward for backups, dispute resolution, and legal compliance. You may request deletion as described below.
Security
We use industry-standard safeguards such as encrypted transport and access controls. No method of transmission or storage is perfectly secure; please use a strong unique password for linked accounts and keep your devices updated.
Your choices
- Update profile details in the app
- Control notification permissions in device settings
- Manage tracking / ad preferences in your device OS settings
- Request access, correction, or deletion by emailing support@alliedhealthprep.app or using our delete account page
Children
The Service is intended for licensure candidates and adult learners. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction). Contact us if you believe a child has provided data so we can delete it.
International transfers
Your information may be processed in countries other than Ghana where our service providers operate. We take steps appropriate to the circumstances to protect transferred data.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Service after an update means you accept the revised policy.